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Customer Love

Customer Love

Posted on 06 July 2012

Who hates compliments? I certainly don't and when they are aimed at the Curbside staff, I hate them even less! I thought I'd share a friendly note we received from a customer via email the other day. Sure, it might be considered bragging, but when he kindly reaffirms that Curbside has amazing staff (pictured throughout), a passion for bicycles and a non-judgmental environment that welcomes everyone regardless of experience, can you blame me? I always suspected as much.

"I would just like to extend my thanks and gratitude to the staff at Curbside.
I have been eyeing an Abici bike in your store for about 5 months now. Periodically I would stop in during an errand run to drool over it.
The price along with my lack of experience with cycling, was always enough to justify my relationship with this bike to be relegated to the realm of fantasy.
Needless to say, each time I visited to Curbside to fawn over it, I was greeted by a very genuinely passionate staff member. Each time i stopped
in the staff was incredibly patient and informative. This was very key for me, being so new to cycling, I was very intimidated by everything.
Finally I muscled up the courage to take the bike for a test run. I found my instincts were correct, I love this bike.
This is just a short thank you to all the staff for the wonderful service.
Keep up the great work Curbside!
Thanks again"

Thank you Alex for the kind words, and for permission to reprint your letter! Remember readers, letters like this are always welcome. If you haven't met our amazing staff, take a peek at these smiling faces, or come by in person to see if they live up to the hype.
Not featured, but no less appreciated: Molly, Matt, Alex, Dustin, Donny, Chris.

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