At Curbside our mission is to bring bicycles back to everyday riders. This means we have a strong focus on transportation, accessibility and inclusivity - and our sales-people share this vision. Our employees are awesome, friendly people who view cycling as a healthy, joyful, fashionable lifestyle and not just a sport.
WORK AT CURBSIDE!
Positions Available
Sales Staff
At Curbside we strive to make the act of rolling into a bike shop as joyful as it is to ride a bike. Our goal is to get as many people riding bikes in a fun, friendly, and judgment free environment. Our shop is welcoming to those not considering themselves ‘cyclists’ and by being greeted by friendly faces who can encourage folks into finding the bikes or gear that best suits their needs, it can make all the difference to anyone nervous about entering a bike shop. If you haven’t worked with bikes before, that’s okay! We’ll give you the knowledge you need to know to help people find their first bike or even their tenth!
As a member of our Sales Staff, you’ll be the first point of contact for customers and help them find what they’re looking for whether that is a new bike, a specific part or accessory or general shop information.
You will be responsible for…
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Providing friendly service while helping customers find what they’re looking for
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Maintaining the sales floor including stocking, merchandising, and general cleaning
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Supporting the mechanics with repair pick-ups and drop-offs
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Handling online order pickups and new bike and repair bike pick-ups
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Installing some accessories (bells, lights etc..)
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Answering phone calls, responding to voicemails, and assist in managing main store email
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Processing purchases, returns & exchanges
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Store opening and closing procedures
We’re looking for someone who…
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Enjoys cycling or an active lifestyle
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Does well in a busy retail environment and can tackle a few things at once
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Quickly troubleshoot and resolve issues
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Has excellent listening and communication skills
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Is reliable and punctual
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Is good at keeping clean and organized
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Has a good sense of humour!
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Has some retail or sales experience (bike-specific not required!)
Perks
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Competitive pay based on experience
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Paid in-house training
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In-store discounts on bikes, accessories, parts & repairs
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Free coffee!
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Fun team & social gatherings (plus a rooftop patio!)
Please reach out to Aaron (aaron@curbsidecycle.com) with your resume, or stop by the shop to meet us in person.
Mechanics
To keep our customers on the road we need a group of qualified service staff who take quality repairs seriously. Our mechanics are a diverse bunch who might also fix the most diverse array of bikes in the country! In one day you might work on a highly propriatary Brompton folding bike, doing diagnostics on a Bosch electric assist bike, tuning the steering mechanisms of a Dutch cargo bike - and fixing lots of regular bikes in between. Of course, this all depends on your skill level. You'll also be doing lots of flat tires, assembly of new bikes and installing accessories on new bikes.
Who are we looking for? First of all: someone with experience. That could mean prior experience at a shop or working at local co-ops like Bike Pirates and Bike Chain. Second: someone who has strong diagnostic skills. In other words, someone who knows when it's best to fix or replace a part, and especially when to ask for help (humility is always rewarded!). Lastly, we need to take efficiency seriously. We can work to develop your speed through a process-approach to bike fixing, but you need to have the smarts, the skills, and most of all: the disposition.
We are presently hiring any or all levels of bike mechanic, but most needed is a mechanic who can start with simple jobs like bike assembly, flat tires, and accessory installation.
Please reach out to Aaron (aaron@curbsidecycle.com) with your resume, or stop by the shop to meet us in person.
Shipping Staff
Curbside may seem like a quiet little store on Bloor Street, but our online store constitutes nearly 50% of all our sales, and we send a lot of stuff outside of Toronto!
What do we send? Well, we admit that we can be rather ambitious at times. For instance, our Ride Out Of The Box service packages up complete bikes - including massive cargo bikes! - and ships them all over North America.
But mostly we ship out small packages. You'll be picking stuff, packing stuff, and sending stuff out. You'll be learning about products, best practices for shipping, and even some stuff about customs and duties. It's pretty fun!
This job is pretty action-packed. You'll be running around between all of our four floors grabbing stuff and shipping stuff. It's a workout! You'll also be lifting some pretty heavy boxes from time to time, so you need to be able to lift at least 50lb.
Experience with shipping isn't necessary but you must be able to work under pressure and be highly detailed oriented. Proper shipping requires a person who knows how to dot the "i"'s and cross the "t"'s. If that sounds like you, then please apply!
Please note that we will ask for a single day to one week (paid) trial period so we can assess your skills and fit into the team.
Please reach out to Aaron (aaron@curbsidecycle.com) with your resume, or stop by the shop to meet us in person.
