PICK-UP & TUNE-UP
PICK-UPS ARE THURSDAYS ONLY.
ALSO, PLEASE ENSURE YOU ARE HOME BETWEEN HOURS OF 9-7PM!
2021 is going to be another crazy year and we want to make sure we have time to fix your bike. At the same time, we want to ensure that our customers minimize risk during Covid - especially with continued stay-at-home orders.
In Partnership with Toronto's Sendit Courier, your bike will be picked up, diagnosed and assessed at the shop, and fixed in time for Spring. You can either choose to pick up your bike in Spring (no later than April 1st, please) or when the bike is ready.
Price is for pickup only! At the moment, we do not offer a repair drop-off service.
- THIS IS HOW IT WORKS:
- Check map to see if Sendit Courier operates in your area
- Add Repair Pickup to cart
- Bike will be picked up by Sendit Courier (please make sure you are home!)
- Bike will be assessed, a quote will be emailed, and you will approve repair
- If you do not approve repair we cannot refund pickup costs
- Option to store bike until Spring (no later than April 1st) or pickup when bike is ready
- This is a break-even service! Sorry, we cannot discount or offer any exceptions.
- SENDIT COURIER ARE FOR PICKUP ONLY. THEY ARE NOT QUALIFIED TO ANSWER QUESTIONS ABOUT REPAIRS!
FRIENDLY, SKILLED & PROFESSIONAL!
Our Mechanics are as special as Curbside : While most bike stores carry sporty bikes (mostly for for men), our mechanics are an inclusive bunch of specialists who fix an inclusive range of bikes! Whether your bike is old or new, a city bike, cargo bike, folding bike, or e-assist bike, and no matter what technologies - belt drives, hydraulics, dynamos, internal gears, drum brakes - we know how to keep your bike performing and you the rider safe!
In a basic tune up we will go over your whole bike, right to left. Check amount of wear on tires, brakepads, drivetrain; check for movement and grease on seatpost and quill stems; check handlebar clamp bolts; check wheel trueness and spoke tension, check axle nuts or quick releases; eliminate tightness or looseness in hubs, headset, bottom bracket; check pedals, crank bolts; check all accessories; brake pad and brake caliper positioning, brake cable tension; cleaning, lubrication of drivetrain; derailleur positioning and limits, gear cable tension.
What if it rains?
If you have a dry place to work like a porch, terrace, or garage, we can do the repair there. If not, we'll have to reschedule.
What if there's a global pandemic?
As of writing, bicycle repair is considered an essential service. We insist to remain at a 2m distance from other people. Just unlock your bike and step away. If requested, bike and any cash payments will be disinfected with isopropyl alcohol after service. Payment may also be made by etransfer.
"Bike was [great but] my legs weren't as great haha" -A, April 28 "It's so smooth. Possibly the best shape it's been in the 11 years I've had it. Good!" -S, May 12 "The work you did on the Surly was great" -O, May 30